Shipping and Returns


Candygirl does not offer refunds on goods due to change of mind. If the item arrives in a faulty condition we will offer a refund. You must notify us via within 5 days of receiving your item.

If you change your mind on a full price item and wish to return we can issue you with a credit note. Please email to arrange your RA number. No Returns on G-Strings, Pearl lingerie, Creams, Lubricants or Pleasure products.

All sale items are final and will not be accepted for return, exchange or credit note.


We ship via Sendle for $10 AUD delivery fee anywhere in Australia and $15 AUD shipping to New Zealand. All parcels are send in discreet outer packaging. Products will arrive in a Candygirl box, perfect for gifting.

Orders will be packed and sent within 24 hours and delivery can be expected within 2-5 days in Australia only once dispatched.

If you require your order sooner, please email us at and we are happy to get it to you as soon as possible.